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Barcode Scanning

Barcode Scanning

HCP’s mobile scanner enables fast product lookup using your device’s camera.

Starting the Scanner

  1. Navigate to your assigned site
  2. Click “Start Count” (or “Start Scanning”)
  3. Camera preview appears automatically
  4. Product checklist displays below

Scanning Process

Successful Scan

When you scan a barcode:

  1. Detection — Barcode recognised by ZXing library
  2. Lookup — System searches site’s product list
  3. Match Found → Modal opens with count entry form
  4. Enter Data — Complete count and SAP entry
  5. Save — Product marked complete (✓)

Manual Product Selection

If scanning fails or product has no barcode:

  1. Scroll through checklist below camera
  2. Tap product name
  3. Same modal opens for data entry

Product Checklist

The checklist shows all products for the site with status:

IconStatusMeaning
CompleteCount and SAP both saved
Needs SAPCount saved, SAP pending
PendingNo data entered yet

Counter shows: “Completed / Total” (e.g., “2/6”)

Error Handling

Barcode Not Found

If scanned barcode isn’t in site’s product list:

"Barcode {code} not found for this site"

System checks central database:

  • Product exists — “Not assigned to this site. Contact manager.”
  • Product unknown — “No product information available.”

Camera Issues

ProblemSolution
Black screenCheck browser camera permissions
Blurry scanClean camera lens; improve lighting
Slow detectionHold steady 2-3 seconds
Permission deniedSettings → Privacy → Camera → Allow

Scanner Best Practices

  1. Scan in sequence — Work systematically through the store
  2. Check lighting — Avoid glare and shadows on barcodes
  3. Hold steady — Let camera focus before scanning
  4. Verify match — Confirm product name matches physical item
  5. Report missing products — Tell supervisor if products aren’t in list

Workflow Tips


Next: SAP Data Entry